SAN FRANCISCO, April 25 — A study conducted by research firm Creative Strategies shows a high level of customer satisfaction amongst iPhone X users in regards to its various new features, except for one crucial factor: the brand’s famous Siri.
Those surveyed were primarily US citizens as well as “pockets of respondents from many parts of Europe,” who were all among the first to get their hands on Apple’s latest flagship.
The new design (including the notch), FaceID, the iPhone’s speed, battery life and 5.8-inch Retina OLED display all scored over 90per cent. Even the removal of the home button didn’t seem to phase anyone. As for the camera, the quality of photos scored high, while portrait mode and portrait selfies didn’t do as well.
While the brand’s eager, loyal fans could be expected to not offer the most reliable critique of Apple’s products, the study confirmed just the opposite. “When we see customer satisfaction from the early adopter profile come in as quite high, we know the product in question is quality,” according to the study.
